X Content Moderation Failure
X still hosted ~86% of 300 reported extreme-hate posts a week after they were reported.
Executive summary
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This CCDH report assesses X's enforcement of its hateful-conduct policies by collecting 300 posts from 100 accounts (three posts per account) that the organization judged to violate rules against slurs, dehumanization, hateful imagery, and references to genocide, including antisemitic, anti-Black, neo-Nazi, and white-supremacist content. The posts were reported through official channels on August 30-31, 2023, and their status was checked roughly a week later.
The research found that 86% of the reported posts (259 of 300) remained active after being reported, and 90 of the 100 flagged accounts stayed operational, meaning only about 14% of reported content was removed.
The 23-page report, published in September 2023, concludes that X's content-moderation practices fall well short of the platform's public claims about improved brand-safety and moderation tools, and highlights that advertisements from major brands continued to appear alongside hate speech that had already been flagged to moderators.
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