Rated Not Helpful: How X's Community Notes system falls short
Community Notes failed to counter false/misleading US election claims, with proposed notes rarely shown.
Executive summary
AI-generatedThis summary was generated by AI from the original report to make it easier to scan and cite. It is not a substitute for the source — read the original above.
CCDH examined a sample of 283 X posts containing misleading claims about the US election to assess whether the platform's crowdsourced Community Notes fact-checking system was functioning as intended.
It found that 209 of the 283 posts, or roughly 74%, had accurate correction notes drafted but never displayed to users because the notes failed to reach the consensus threshold required for publication. Collectively, these unchecked posts accumulated an estimated 2.2 billion views, and posts without a visible note reached audiences several times larger than those where a note was shown.
The report concludes that Community Notes' reliance on cross-partisan agreement leaves it structurally unable to address the most polarizing and consequential misinformation, and argues that X's reduction of centralized content moderation combined with this system leaves large volumes of election misinformation unaddressed. CCDH calls for greater platform investment in trust-and-safety measures and researcher access to the system's data.
Think this summary is wrong? Contact us.